Get help

Bring the case,
not just the symptom

The fastest support request includes the agent ID, case ID, approximate time, failed action, and the visible error code. Never send access tokens or private credentials.

Product and account support

Email contact@rulith.com for Console access, account, hosted runtime, or private deployment questions.

Open-source issues

Use GitHub Issues for reproducible local runtime and developer integration problems.

Before you report a problem

  1. Copy the stable error code and the case or agent identifier.
  2. Record what you expected and what actually happened.
  3. Remove secrets, tokens, personal data, and proprietary payloads.
  4. Include the smallest reproducible input when possible.